Team Supervisor Vacancy: Wawa
Wawa, a leading convenience store chain, is offering exciting career opportunities for individuals looking to advance their career in the convenience store industry. As a Team Supervisor at Wawa, one will be responsible for ensuring efficient productivity and quality execution, making recommendations to the store management team regarding any store concern or opportunity.
This role is an excellent opportunity for those who are passionate about leadership and team management, with a strong focus on customer service. The Team Supervisor will be expected to respond to and resolve customer inquiries in a courteous and timely manner, making it an ideal fit for motivated and experienced individuals.
Key Takeaways
- Wawa is a leading convenience store chain with exciting career opportunities
- Team Supervisors are responsible for ensuring efficient productivity and quality execution
- Strong focus on customer service and leadership skills are required
- Opportunity to make recommendations to the store management team
- Ideal fit for motivated and experienced individuals with a passion for leadership and team management
- Convenience store experience is beneficial for this role
- Wawa offers a great platform for career growth and development in the convenience store industry
About Wawa: A Leader in Convenience Store Innovation
Wawa is a renowned convenience store chain with a rich history and a strong set of values. The company has a significant market presence, with over 650 stores operational across Pennsylvania, New Jersey, Delaware, Maryland, Virginia, and Central Florida. Wawa’s commitment to customer service and team management has enabled the company to establish a loyal customer base and maintain a competitive edge in the market.
Some key highlights of Wawa’s evolution include:
- Introduction of pre-made hoagies and coffee in 1975
- Separation of deli station from checkout counters in 1982 to reduce customer service times
- Implementation of touch screen ordering for made-to-go products
- Expansion of product offerings to include breakfast options, bakery goods, and specialty drinks
Wawa’s focus on team management and customer service has earned the company numerous awards and recognition, including “Best of Philly” awards for its coffee and deli, and top honors in Master Dairy’s Quality Product Awards. With a strong commitment to helping communities and one another, Wawa continues to innovate and improve its operations, making it a leader in convenience store innovation.
Team Supervisor Role Overview
The Team Supervisor role at Wawa is a critical position that involves overseeing the complete operations of the store. As a Team Supervisor, one will be responsible for ensuring that the store is running smoothly, efficiently, and effectively. This includes managing store operations, leading and developing teams, and providing exceptional customer service.
With a strong focus on leadership skills, a Team Supervisor will be expected to motivate and coach associates, as well as make recommendations to the store management team regarding any store concern or opportunity. According to recent data, there are 448 team supervisor jobs available at Wawa, indicating a high demand for skilled professionals in this role.
Some key statistics about team supervisors include:
- 9% of team supervisors are proficient in direct supervision
- 7% of team supervisors demonstrate proficiency in safety procedures
- 6% of team supervisors are skilled in sales associate management
As a Team Supervisor at Wawa, one can expect to work in a dynamic and fast-paced environment, with opportunities for growth and development. With over 900 stores on the East Coast, Wawa is a leading convenience store chain that values its employees and offers a competitive compensation package.
| Job Title | Average Salary |
|---|---|
| Team Supervisor | $56,762 (average salary for senior team leads) |
| Patient Access Supervisor | $12,627 (less than team supervisors) |
| Customer Service Supervisor | $19,926 (less than team supervisors) |
Overall, the Team Supervisor role at Wawa is an excellent opportunity for individuals with strong leadership skills and experience in store operations to join a dynamic and growing company.
Essential Job Wawa Responsibilities and Duties
The Team Supervisor role at Wawa involves a range of responsibilities and duties, all of which are critical to the success of the convenience store. As a Team Supervisor, you will be responsible for providing leadership and team management, including motivating and coaching associates, as well as managing store operations and ensuring that customers receive exceptional service.
A key part of the job description is to ensure the smooth operation of the convenience store, which includes managing inventory, supervising staff, and maintaining high standards of customer service excellence. The following are some of the key responsibilities and duties of a Team Supervisor at Wawa:
- Leadership and team management: motivating and coaching associates to achieve their full potential
- Operations and store management: managing inventory, supervising staff, and maintaining high standards of customer service excellence
- Customer service excellence: responding to and resolving customer inquiries in a courteous and timely manner, as well as soliciting customer feedback and input
In terms of the job description, the Team Supervisor role at Wawa is a dynamic and challenging position that requires strong leadership and management skills, as well as a commitment to customer service excellence. If you are looking for a career in a convenience store that offers opportunities for growth and development, then this role may be for you.
| Responsibility | Description |
|---|---|
| Leadership and team management | Motivating and coaching associates to achieve their full potential |
| Operations and store management | Managing inventory, supervising staff, and maintaining high standards of customer service excellence |
| Customer service excellence | Responding to and resolving customer inquiries in a courteous and timely manner, as well as soliciting customer feedback and input |
Competitive Compensation Package
Wawa offers a competitive compensation package that is designed to attract and retain top talent in the convenience store industry. As a Team Supervisor, you will be eligible for a range of benefits, including salary and financial benefits, health and wellness programs, and additional perks and incentives.
With a strong focus on career opportunities, you will have the chance to advance your career and develop your skills, as well as contribute to the success of the store and the company as a whole. Team management is also a key aspect of the role, and you will be responsible for leading and managing a team of employees to achieve sales and customer service goals.
Salary and Financial Benefits
Wawa’s entry-level employees earn $15 per hour, significantly higher than the service industry average. General managers at Wawa reportedly earn around $70,000 per year, with potential for six-figure incomes.
Health and Wellness Programs
Wawa provides health insurance, paid time off, and potential retirement plans that contribute to overall compensation. The company also offers a range of health and wellness programs, including employee assistance programs and wellness initiatives.
Additional Perks and Incentives
Some of the additional perks and incentives offered by Wawa include:
- Education Assistance Program
- Dick Wood College Scholarship Fund
- Employee Stock Ownership Plan (ESOP)
- Flexible work arrangements
- Professional development opportunities
| Benefit | Description |
|---|---|
| Education Assistance Program | Financial aid for educational expenses |
| Dick Wood College Scholarship Fund | Recurring payments for educational expenses |
| Employee Stock Ownership Plan (ESOP) | Opportunity to own company stock |
Required Qualifications and Skills
To be a successful Team Supervisor at Wawa, certain qualifications and skills are necessary. These include leadership skills, which involve motivating and coaching associates, as well as making recommendations to the store management team. Excellent customer service skills are also required, including the ability to respond to and resolve customer inquiries in a courteous and timely manner.
Some key qualifications and skills for the Team Supervisor role include:
- Experience in store operations
- Strong leadership skills to motivate and coach associates
- Excellent customer service skills to respond to and resolve customer inquiries
- Ability to work on flexible hours and lift up to 50 pounds
Wawa seeks individuals who embody their six core values: valuing people, delighting customers, embracing change, doing the right thing, doing things right, and having a passion for winning. The company emphasizes the importance of customer-centric and passionate individuals to support its mission of “Fulfilling Lives, Every Day.”
| Qualification | Description |
|---|---|
| Minimum Educational Requirement | High School Diploma |
| Preferred Educational Requirement | Bachelor’s Degree in a business-related area |
| Physical Requirement | Ability to lift up to 50 pounds |
| Flexibility Requirement | Ability to work on flexible hours |
By possessing these qualifications and skills, individuals can excel as Team Supervisors at Wawa and contribute to the company’s success in providing excellent customer service and demonstrating strong leadership skills.
If you’re seeking a rewarding career opportunity in the convenience store industry, consider becoming a part of the Wawa family. As a Team Supervisor, you’ll have the chance to make a meaningful impact while developing your leadership skills and contributing to the overall success of the store and the company.
Wawa is a trusted brand with a rich history of innovation and a strong commitment to its communities. With over 1,000 locations and a steadily growing presence, Wawa offers career opportunities for individuals who are passionate about providing exceptional customer service and driving operational excellence.
By joining the Wawa team, you’ll be part of a caring, collaborative environment where your ideas and contributions are valued. You’ll have the opportunity to advance your career, expand your skillset, and make a tangible difference in the lives of your colleagues and customers.
Don’t miss your chance to embark on an exciting journey with Wawa. Apply now and become a part of a company that truly cares about its employees and the communities it serves.
